Frequently Asked Questions
Wide range of cleaning services in Toronto, Etobicoke and surrounding suburbs.
Frequently Asked Questions
For smaller jobs we only send 1 person, but for larger jobs we typically send 2 people. For very large houses or intensive jobs we may send 3 people. We want to ensure homes are being cleaned as quickly and effectively as possible and will schedule correct number of cleaners to tackle your clean.
When you call to schedule your first visit, we will select a qualified cleaning person for your home. We work to ensure the same person is coming to you house for each visit. This will ensure the same expert clean each time and allow you to build a rapport with the cleaner and let them become familiar with your home layout.
*From time time to time to accommodate scheduling we may need to send a new cleaner. we will work to avoid this if at all possible.
At Picasso Cleaning, aside from cleaning our top focus is our people. We spend countless hours finding the right people, checking references, completing background checks and our team members complete through training and test runs before we bring them into your home. Once employed, our standards are maintained through an ongoing program of training and supervision. We also appreciate your feedback!
To us, the ideal candidate comes with solid prior cleaning experience and verifiable references. As a result, our cleaning team is made up of cleaning professionals who have been in positions of trust for many years before joining our staff.
We have so many things that give us a competitive advantage, but here are a few:
- comprehensive cleaning packages no matter what clean you choose our VALUE is unbeatable.
- Trustworthy/Peace of mind: we are not the lady down the street, we spend a lot of time and investment in finding the best people, extensive training, obtains the appropriate insurances, vetting our cleaners with police checks and getting them bonded.
- We listen—You are an individual and we want to know what you did and didn’t like. If you have something specific for us to know, before or after your cleaning, just tell us.
- We are locally owned Toronto business owned by a person who cares and ran by people who care. We will never give you the run around or make you jump through hoops for customer service. Plus you are supporting the Local Toronto economy.
- Our vision is to make your life easier and give you more time—we stand by this, you don’t work around us, we are here for you.
It is entirely up to you how often you use the service.
Whether you want cleaning occasionally, or regularly on a weekly, bi-weekly, tri-weekly, monthly basis, we are happy to accommodate your needs. We do of course offer amazing pricing on weekly and bi-weekly cleanings.
Don’t forget…We can handle your move-in/move-out cleaning needs too!
Our vision is to create time for you, we do this through providing consistent, hassle free, reliable cleaning. We listen to your needs and have a team of people that guarantee accountability every step of the way.
At Picasso Cleaning all team-members are employees of the company. For that reason we assume full responsibility for anyone assigned to clean in your home and for your home when you are not there. We are also fully insured with liability insurance for peace of mind.
We are happy to help out where needed! Water plants, light laundry, home check ins while you’re out of town, fridge clean outs or other jobs. See our add on services here or just ask if you have something specific in mind.
We do not run errands or complete tasks that require leaving the property being serviced.
We don’t clean: human / pet waste or bodily fluids, vermin infestations, exterior windows Outdoor areas or anything that can’t be reached with a step stool.
We can load and start your dishwasher and make your beds with clean sheets, but will not hand wash dishes. We can arrange to complete light laundry for a fee, but do not press or hand wash. We will only clean accessible areas and cannot clean areas that we can’t physically reach with a broom or 2 step ladder.
